People (humans) are components of complex, socio-technical systems, such as railways. There are two main dimensions to be considered: the capabilities and limitations of the individual person and the collective role of all the people in the system.

This course is aimed at those responsible for managing and assuring the competence of individuals and teams in the railway and especially for managing and controlling staff who carry out safety critical tasks.

Tasks that should be considered as safety-critical, are presented in detail, including training requirements, requirements for fitness and fatigue management.